1. Acceptance of these Terms
By accessing Movermarket.ae or submitting a mover quote request through the website, you agree to these Terms & Conditions and the Privacy Policy.
If you do not agree with these Terms, you should not use the website or submit a quote request.
2. Our role
3. Quote requests
When you submit a request, you may be asked to provide details such as your move type, move date, moving from and moving to locations, property details, contact information and any additional requirements.
Submitting a quote request does not guarantee that quotes will be provided, that a mover will be available, or that a specific price will be offered.
4. Customer responsibilities
You are responsible for making sure the information you submit is accurate, complete and up to date.
- Provide accurate contact details so movers can reach you if needed.
- Provide correct move locations, move dates and property details.
- Disclose any important access restrictions, large items, special handling requirements, building rules, lift access, parking restrictions or storage needs.
- Review any quote, terms, timing and service details directly with the mover before confirming a booking.
5. Mover quotes and service details
Quotes may be prepared by third-party moving partners based on the information submitted by the customer. Prices, availability, service scope, insurance, packing materials, storage, access charges and timing may vary between movers.
Any quote may be subject to change if the move details are incomplete, inaccurate or different from the information originally provided.
6. Bookings, payments and cancellations
Any booking, payment, cancellation, refund, rescheduling or service agreement may be handled directly between the customer and the selected mover unless otherwise clearly stated.
Customers should confirm all final service terms, payment terms, cancellation terms and timings with the mover before accepting a quote or proceeding with a move.
7. Third-party moving partners
Movermarket.ae may help connect customers with suitable moving partners, but the actual moving, packing, transportation, storage or relocation service is provided by the mover selected by the customer.
Movermarket.ae does not control the day-to-day operations, staff, vehicles, pricing, availability or service delivery of third-party movers.
8. Website use and prohibited activity
You agree not to misuse the website, submit false or spam requests, interfere with website security, attempt unauthorised access, scrape the website or use the website in a way that may harm Movermarket.ae, customers or moving partners.
9. Website availability
We aim to keep Movermarket.ae available and working properly, but we do not guarantee uninterrupted or error-free access. The website may be updated, changed, suspended or unavailable from time to time.
10. Limitation of liability
To the extent permitted by applicable law, Movermarket.ae is not responsible for losses, damages, delays, disputes, service issues, property damage, missed appointments or other matters arising from services provided by third-party moving partners.
Customers should review mover details, service scope, pricing and any insurance or liability arrangements directly with the selected mover before booking.
11. Privacy
Information submitted through Movermarket.ae is handled in accordance with the Privacy Policy. By submitting a request, you understand that your request details may be shared with Moovzy and suitable moving partners so quotes can be prepared.
12. Changes to these Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date.
13. Contact us
For questions about these Terms or support related to a quote request, please contact Movermarket.ae support.
Movermarket.ae Support
Email: support@movermarket.ae